Welcome to Novulis ("we", "our", "us"). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website in compliance with the General Data Protection Regulation (GDPR) and other data privacy regulations. 

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect different types of personal and non-personal data to provide and improve our services:

Personal Data

While using our site, we may collect the following personal information:

• Identity Data: Name, email address, phone number, and other contact details

• Profile Data: Username, password, preferences, and any feedback you provide

• Usage Data: Information about how you use our website (e.g., pages visited, time spent on site)

• Technical Data: Internet Protocol (IP) address, browser type and version, operating system, device type, and other similar data

Non-Personal Data

We may also collect non-identifiable information through cookies, web beacons, or similar technologies. This information may include:

• Device details (e.g., device type, browser settings)

• Demographic information

• Aggregate data for analytics purposes

2. How We Use Your Data

We process your personal data in accordance with the following legal grounds:

• Performance of a Contract: To provide the services you request and customer support

• Legitimate Interest: To improve our services, manage our business, and conduct marketing

• Consent: For sending newsletters, promotional offers, or other marketing communications

• Compliance with Legal Obligations: Where we need to comply with legal requirements or defend legal claims

Specific Purposes of Data Usage

• To personalize your experience on our website.

• To improve website functionality and content.

• For marketing, communication, and promotional activities (with your consent).

• To comply with applicable laws and regulations.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share your data with trusted third parties for the following reasons:

• Service Providers: Third-party vendors who help us operate the website, such as payment processors, analytics providers, or customer service platforms.

• Legal Compliance: We may disclose your information if required to comply with laws, regulations, or legal processes.

• Business Transfers: If our company is involved in a merger, acquisition, or asset sale, your information may be transferred.

All third-party services and partners are adhering to strict privacy standards.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls.

However, no security system is impenetrable, and we cannot guarantee the security of your data. You provide your personal data at your own risk.

5. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access: You can request access to your personal data and obtain a copy of the information we hold about you.

• Right to Rectification: You can request correction of inaccurate or incomplete personal data.

• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain conditions.

• Right to Restrict Processing: You can request the restriction of processing if there are issues with the accuracy of your data or if processing is unlawful.

• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format and have it transferred to another data controller.

• Right to Object: You have the right to object to the processing of your personal data in certain circumstances, such as for direct marketing purposes.

• Right to Withdraw Consent: You can withdraw your consent at any time, where consent is the legal basis for processing.

To exercise any of these rights, please contact us at it@novulis.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our website and store certain information. Cookies are small files that are placed on your device, allowing the site to recognize you and make your experience more personalized.

• Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly.

  • Analytics Cookies: Help us understand how visitors interact with our website.

  • Advertising Cookies: Used to deliver relevant advertisements to you.

You can manage or disable cookies in your browser settings, but this may affect how the website functions.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once no longer needed, we will securely delete or anonymize your data.

8. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA), including to service providers located in countries without equivalent data protection laws. In such cases, we will ensure appropriate safeguards approved by the European Commission.

9. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from minors. If you believe we have collected information from a child without consent, please contact us, and we will take steps to delete such data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date, and it will be effective as soon as it is accessible on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: it@novulis.com
Address: Unit-503, Gowra Palladium, Silpa Gram craft Village, HITEC City, Hyderabad, Telangana, 500081
Phone: +91 9059444940